Vital Records Control assumes responsibility of Records Management Services
Dear Valued Client:
Please be advised that a new service provider, Vital Records Control (VRC), has assumed responsibility for your records management agreement(s) after a merger with Columbia Industries Information Management as of February 1, 2022. Accordingly, your agreement has been assigned to VRC effective as of that date.
VRC is a leading information storage and management company that has been serving clients just like you throughout the nation for over thirty years. This merger made sense for both parties based on numerous considerations; our mutual ongoing commitment to the quality of service was a key consideration and a key component of the transaction. As a part of the merger, VRC will retain the Cl Information Management existing staff to continue to provide the high quality of service that you have grown accustomed to. In addition, VRC will be providing many enhancements to our operations including the introduction of radio frequency inventory tracking, on-line inventory access, security upgrades and more.
Your records and/or other information assets will remain locally stored and serviced, and VRC will transition your inventory data into the VRC systems at no cost to you, making for a smooth and non-disruptive transition. The enhanced on-line tools at VRC, VitalWeb® in particular, will be of great benefit to your team.
You can learn more about VRC by visiting their website at www.vitalrecordscontrol.com. Should you have questions and wish to speak to someone directly about either the new VRC relationship or other related issues outside of your regular service needs, please feel free to contact Frank Reed, Area Vice President with VRC, at firstname.lastname@example.org or (702)331-8204.
Thank you for your many years of loyalty as a CI Information Management client. VRC shares the same commitment to the world class service you have come to expect and will now be able to service you in more markets than ever before. As always, thank you for your business and we look forward to growing with you.