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We believe it’s our commitment to going above and beyond to provide top-notch service for our customers. From our friendly customer service reps who answer the phones to our shred truck drivers who securely destroy your documents, our team is committed to excellence.

Here are what a few of our current customers are saying:

We moved our paperwork from a regular storage facility to CI and are thrilled for several reasons: 1.) It’s HIPAA compliant if I want to store patient information, 2.) You only pay per cubic foot of usage, which saved us a decent amount of money per year. 3.) Their facility is amazing. They’ve thought through every scenario, how would your records be protected if there was a fire in the building etc. I’m blown away that we have a facility like this in the Tri-Cities.

– Kendal

We so appreciate the service CI Information Management provides, and the reps are always so courteous and professional!

– Kerrie

We started keeping our files off site with CI Information Management about 2 years ago. It has been extremely convenient for us to be able drop off our excess files, especially since we have such a small office. The staff is always professional and helpful and I would 10 out of 10 recommend their storage service!

– Bailey

Just wanted to compliment Josh on a job well done this morning! He arrived to shred our old records as planned. Our plan was to bring all of the boxes upstairs for pickup. However, we had 3 people out of the office this morning. Hauling up the boxes (on our end) just didn’t happen. Josh jumped in and expediently carried up all of the boxes and processed them. He had a very nice demeanor in doing so. So often we hear about the things that are wrong….as opposed to the things that are right! I just wanted to make you aware!

– Lynda

Organization ~ Professionalism ~ Helpfulness ~ Confidentiality ~ Responsiveness. These words describe what you can expect from CIIM. Several years ago, our office was tasked with boxing up thousands of files to send to CIIM for scanning and storage. Beginning with the initial startup discussions, onto the various routine updates of the project, and concluding with the finishing aspects of the project, CIIM went beyond our expectations in managing our scanning and storage needs. Unbelievably, they were able to complete the scanning process in a most remarkable timely and effective manner, a process that, for us, seemed insurmountable. The Benton County Prosecutor’s Office highly recommends CIIM without reservation for any and all your company’s scanning and storage needs.